Official help and contact information
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Stays & experiences CONTACT DESK
Shangri-La
Customer Service & Contact Options
START ONLINE
The company’s own help channels
A suitable customer-service telephone has not been confirmed for this listing. Use the published online contact options below.
Open company helpCompany sourceSource reviewed
Go Air Company Desk is an independent directory, not Shangri-La customer service. The company handles its own calls and requests. We do not connect or transfer calls.
CHOOSE A CONTACT ROUTE
Company contact options
Official help and contact information
Open contact optionCompany sourceSource reviewed
Official website
Open contact optionCompany sourceSource reviewed
A LITTLE PREPARATION HELPS
Before you get in touch
Start with the contact options below when your question concerns Shangri-La and stays, reservations and travel experiences. A hotel brand and an individual property may have different contact departments. Published contact arrangements can differ by country, department and purchase channel.
Suggest a contact correction- Find the booking confirmation and the name of the business that accepted payment.
- Specify the property or trip, arrival date and reservation reference when appropriate.
- Read the original booking conditions before requesting a cancellation or refund.
FROM THE COMMUNITY
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